Privacy policy
At Sirine, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.
Information We Collect
When you use our website, we may collect personal information such as:
Your name
Email address
Shipping and billing address
Phone number
Payment information (processed securely through trusted payment providers)
Order history
Device and browser information
IP address and website usage data
How We Use Your Information
We use your information to:
Process and fulfill your orders
Provide customer support
Send order confirmations and shipping updates
Improve our products, services, and website experience
Prevent fraud and maintain website security
Comply with legal obligations
Send promotional emails and special offers if you have chosen to receive them
Cookies
Our website uses cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website traffic, and enhance our services. You can manage or disable cookies through your browser settings at any time.
Sharing Your Information
We do not sell or rent your personal information to third parties.
We may share your information only with trusted service providers who help us operate our business, including:
Payment processors
Shipping and delivery companies
Website hosting providers
Analytics and marketing partners
These providers only receive the information necessary to perform their services.
Data Security
We take appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure. While no online system can guarantee complete security, we continuously work to maintain a safe shopping environment.
Data Retention
We retain your personal information only for as long as necessary to fulfill orders, provide customer support, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Rights
Depending on your location, you may have the right to:
Access your personal information
Correct inaccurate information
Request deletion of your personal data
Object to or restrict certain data processing
Withdraw consent where applicable
To exercise any of these rights, please contact us using the email below.
Third-Party Services
Our website may contain links to third-party websites or use third-party services. We are not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before providing any personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or services. Any updates will be posted on this page with the revised effective date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Sirine
Email: hammoud.halima@sirine.net
We appreciate your trust and are committed to protecting your privacy while providing you with a secure and enjoyable shopping experience.